Things You Should Consider Using Data Recovery Software

Backing up data has become a very important part of life since we do not want to lose that which we hold very dear to us. Sometimes you may lose all that data without even expecting it to happen and it can be a very painful kind if experience. It need not be a life and death kind of situation. Regardless of how exactly it happened, you need not worry. There are ways in which all that data can be recovered. When you have a software, you can actually do it all by yourself.

There are various softwares out there designed for this important task and finding the right one is the task that you really have. So as to recover data successfully, you have to do it right by getting appropriate software. Data products have got an algorithm which is common and is important for searching and reconstruction of the data that you have lost. There are some things that will determine the choice that you actually make at the end of the day.

You need to consider:

  • The additional functions that you will need so as to recover the data
  • The operating system being used in the data retrieval, i.e., the host operating system
  • The file system to which the files that have been lost belonged to
  • The type of medium used for the storage which was affected by loss of data.

Because there is an industry that dedicates itself to assist whenever one loses data, it is important to make sure you do things right. Computers are quickly becoming a part of our life and this is where most of our data are, data loss can be caused by viruses as well as operations that aren’t correct. Many software companies have bridged the gap by coming up with the best softwares that can be used to get your data back. You may lose data in several ways, such as:

  • System crash
  • Damaged files
  • Virus attacks
  • Accidental deletion
  • Sudden halt of the computer

What the data recovery software does is to access the areas of the secondary storage that has been corrupted or failed which are inaccessible in normal circumstances. Data can be recovered from external or internal hard disks, the USB flash, RAID, DVDs, CDs, storage tapes; solid state drives and so on. The need for recovery can also come about as a result of physical damage to devices used for storage or due to logical damage of the system preventing the possibility of mounting on the host.The software is usually designed in a way that it recaptures all files written over regardless of whether the sectors have been damaged; you can recover all sorts of data including emails, MS documents, music files and even images.

Usually, the software will conduct searches within the hard drive and locate data that can be recovered. It then works on piecing it back together and then provides it in a format that it can be salvaged. The best software shouldn’t give you a hard time installing.

Understanding Document Management Service

There are many types of people working in an office environment, some need silence to bring out their creativity while some like chaos to fuel their inspiration. While that sounds somewhat true, it hardly works in a professional environment where people get the right productivity tools for performing their jobs. Here in this post we have highlighted the benefits of managing your important documents through a document management software (DMS).

To be honest, when working in a professional environment no matter how hard you try, you do end up losing an important file and then waste hours in looking after it. Then you friend or co-worker, tells you in one of the most dismissive tone: “Quit searching for it, you will find it when it decides to show up.”

And guess what, the most frustrating and surprising part is they end up right. The moment you stop looking for it, the darn thing will come in front of you lying on a pile of other documents, which you have probably turned upside down while looking for the file.

Now, this is situation you can laugh about if the document isn’t a matter of life-death or critically important for the business. What if that one file is so important that your team needs to immediately start working on it, because the project is time-sensitive? What if it is something that can assist a struggling company from an expensive litigation? Or perhaps a government authorized shutdown?

This is where the document management system DMS becomes an absolute necessity.

What Is A Document Management System (DMS)?
Many people are not aware of what a document management system is, so here is a brief intro for it:

“Document management includes the procedures and processes that your business uses as it related to storing, capturing, and securing and saving information on a regular basis, it’s a process that can be simplified through the usage of document management software.”

Document management systems makes it very easy for corporations to combine digital files and paper into a single hub as business cards, physical documents, scanned and digital formats. File formats that are supported can range from Excel spreadsheets, power point, word document, PDF files, and presentations and so on.

The basic components of document management system are as following:

• Check in/ Check out
• Document storage
• Security and proper access control
• Simultaneous editing coordination
• Version control
• Retrieval and search
• Audit trails
• Classification and indexing
• Annotations

Aside from assisting trees to keep their roots strong and protect the environment from economic and health hazards such as flooding, pollutions and landslides, getting a cloud- based

Aside from helping keep trees upright to protect the environment from health and economic hazards such as pollution, landslides and flooding, employing a cloud-based document management software solution comes with a host of advantages. Here are some of them listed below:

1. Document Repository
Cloud based document management systems work as a central source for all your essential files that can be consequently viewed, changed, accessed and shared with your colleagues. No more wasting hours upon hours of your precious time trying to search through folders to find a single document.

2. Document Security
When your documents are not managed in the correct way, there are chances that the information can go into wrong hands. Sensitive and important documents if fall in the wrong hands can bring damage that cannot be changed. DMS solutions help you in this matter and keep your confidential documents save. In case of flooding or fire, cloud-based DMS ensures that your data is intact and is not erased from the face of this earth.

3. Anytime Anywhere Access
With cloud-based software solutions, you get the liberty to access the files and documents from anywhere and anytime regardless of what kind of devices you use. This is quite handy when you are working on a project with team members who are located somewhere else or working remotely.

4. Incorporation With Third-Party Software
App integration is another nifty ability that erases redundant data input and offers seamless flow of information between dissimilar platforms. Not only does it save effort and time, it also maintains data accuracy and integrity. Some DMS solutions also support email incorporation, giving you the ability to directly sending files and documents to colleagues, partners and customers.

5. Better Organization
With categories, tags, metadata and subcategories to mark your documents and files, they become very easy to locate, organize and retrieve for future use. A search using the appropriate keyword can get results in a matter of seconds.

6. Time And Cost Efficiency
Employee efficiency is time-saver. Business wise, because time saved is money saved. And that is what exactly a document management system offers it saves time along with saving cost.

7. File Sharing

With DMS, users get to collaborate and share documents and files with co-workers, regardless where they are located. They control who they share the documents with and files can be shared through links or published on web or sent as password protected files.

All About Fiber Optic Cables

Fiber optic cable versus wire transmission differences boil down to the quickness of photons versus the speed of electrons. While fiber optic cables do not travel around at the velocity of light, they are very close- just about 31 percent slower. Here are more benefits.

Security

Would it be that hackers can access business cable with relative ease, because of cable tapping or various other simple methodologies? The only method to penetrate fiber-optic is to cut the fibers physically, that may cause the transmission to disappear. Fiber-optic cable is one of the powerful methods to improve your company’s safety against cyber criminal offenses.

Fiber Optic Transmission Has Low Attenuation

When traveling in a long range, fibers optic cables encounter less signal damage than copper cables. That is known as low attenuation. Copper connections can merely transmit information up to 9,328 ft due to power decline, whereas fiber cables can travel and between 984.2 ft to 24.8 miles.

HD Video Support

For a lot of companies, training video and teleconferencing are essential tools for employee training, advertising, and product sales. With a fiber-optic system, many companies can easily boost their investment in video conferencing as one of the best long lasting business tool without sacrificing bandwidth. Research indicates that more investment in video conferencing saves companies thousands every year and even month, especially if you can cut out too much business travel.

Resistance to Disturbance

Copper cable is usually delicate to electromagnetic interference, which may be due to the closeness of weighty equipment. PMMA Fiber cables do not degrade because of electromagnetic interference. If your company shares a telecoms space with other businesses, fiber-optic can easily protect your connection from disappearing if the other organizations are employing equipment that can hinder your interconnection in the same space.

Fiber Cables Are Resistant To Electromagnetic Intrusion

Copper wires, if not installed properly, will create electromagnetic currents that may hinder other cables and wreak the system on the network. Fiber cables, unlike real other cables, usually do have electromagnetic currents.

Symmetric Speed

Symmetric speed is a term utilized to refer to same upload and down load rates on a connection. With fiber cable connection, your employees can reap the benefits of same upload and download speed.

Is symmetric speed necessary? It’s definitely not critical for business procedures, but it’s helpful. Improvements in symmetrical speed are advancements that reflect how networks are used. Today’s employees can upload online video content, files, or make calls as when they work unlike what people used to do decades ago. Symmetric speed allows users to accommodate heavy demands on uploads and downloads simultaneously via their data connection.

Fire Safe

An additional advantage of PMMA fiber optic cables is they are not really a fire risk. This can also be related to the same reason the cables do not make EM.

Fiber Cables usually do not break easily

This implies that you shall not have to worry about replacing them as frequently as copper cables. Though the fiber is made from glass, copper wires are more susceptible to damage than fiber cables are.

Things You Should Care About Managed Service Agreement

Outsourcing your IT processes to a Managed Service Provider (MSP) is a great idea. But to benefit the most from an MSP, it is essential that both the parties are on the same page regarding requirements and deliverables.

With an accurate Managed Services Agreement outlining the services provided by MSP, clients can build realistic expectations while covering the MSPs against liabilities.

While creating a Managed Services Agreement, there are certain things which you shouldn’t miss out; let’s go through them in detail.

1. Services

The first and foremost thing to be included in your agreement is the kind of services you are going to provide to the client. Whether it is just management, cloud, support services or a package of all of them; everything should be clearly outlined. It is also important to mention which services are excluded to avoid future complications.

2. Response time

The agreement should clearly define the duration of which you will be responding to an issue brought up by your client. Make sure to specify your business hours and if you will be providing services in addition to those business hours. If yes, then whether extra charges would be applicable for that or not.

3. Responsibilities

Your Managed Services Agreement should clearly account for all the things you will be responsible for during your association with the clients. It should state what responsibilities will be taken up by you in cases of system, hardware or network failures or glitches.

All such scenarios should be pointed out in detail so that the client doesn’t form any misconception about your services.

4. Availability

Your client can build unrealistic expectations regarding the services they will be getting from you. To avoid this, it is very important that you define the realistic services which you will be able to provide them. For example, how fast will you be fixing any system failure or disasters? How often will backups be carried out? It will provide them with a real assurance of your services.

5. Client demands

To avoid getting called for unreasonable client demands, it is important for you to define your system requirements. What that means is, there must be some standards defined in the agreement on the basis of which the client will be able to avail your services. If these set standards are not met, you are not liable to offer your services.

6. Guarantee

Don’t promise more than you can deliver. While confirming your alliance with any of your clients, be sure about your deliverables and abilities. It is best to avoid making false guarantees in order to acquire a prospective client.

7. Performance

Your agreement should document expectations concerning system performance with clarity. It is especially helpful if you are dealing with services related to hardware, workstations and third-party systems.

8. Priorities

It is possible that your clients might trouble you with petty issues and make them seem as urgent. To avoid this scenario, you must define your priorities without any confusion. It gives your client a clear idea of what problems can be stated as urgent and which of them can wait a little longer for solutions.

Benefit of Wi-fi Solutions

The rapid rise of new disruptive technology trends – cloud, social media and mobility -has added a new dimension to business operations. Connectivity is now the most critical factor for running a competitive business. How will businesses support these devices? Turning to cloud-based Wi-Fi providers is one way. With an outsourced wireless solution, you can overcome many of the challenges of providing access to an ever-increasing number of mobile devices while keeping pace with wireless technology advances.

Wi-Fi providers that offer a hosted, cloud-based WLAN serve a wide range of businesses. Migrating to an outsourced model for wireless network management makes sense for any company that needs to provide wireless. Let’s understand a few benefits of a fully managed Wi-Fi solution:

Geographically Dispersed Locations

The traditional wireless network uses a physical hardware controller to direct access points. However, if your business operations are distributed across locations, the traditional controller-based configuration is less desirable. In a cloud-based model, wireless LAN services enable plug-and-play capability for devices across all locations.

Ease of Business

The first and the most noticeable benefit of outsourcing WLAN management is the hassle-free access to connectivity. The IT team no longer needs to deal with the stress of network downtime and constant demands for accessibility from users spread across the company.

The entire WLAN ecosystem is managed by the technology partner, who takes care of all the Wi-Fi requirements of the company – from analyzing enterprise requirements, designing and installing a customized WLAN system to day-to-day management and operations of the system.

Risk management

Mitigating risk is important in all areas of business, and managing a Wi-Fi network should be no different. All businesses are concerned with addressing consumer privacy; however, there are unique considerations that must be addressed as they relate to the Internet. Consumer privacy expectations are an important topic in today’s news. It is considered a best practice in implementing public Wi-Fi, so that a user must agree to a Terms of Service (ToS) that usually incorporates an Acceptable Use Policy (AUP). This opens them to a serious risk.

Customer engagement

Managed Wi-Fi offers business owners another way to reach their customers. Videos, promotions, surveys, and other types of content can be displayed on the page customers see when they connect to the network, serving as a digital engagement tool for a business to deliver messages. One of the biggest benefits a business receives by offering public Wi-Fi is the potential to develop deeper relationships with customers and the capacity to improve its understanding of customer interests.

Complete visibility

With a fully managed wireless network, companies gain an unprecedented level of visibility and control over the entire network. A cloud based centralized WLAN monitoring dashboard provides deep visibility of the entire WLAN infrastructure and provides application-level and user level control. Managers can control Wi-Fi usage by app category and make quick decisions with weekly or monthly reports.

Dynamic scalability

Managed WLAN services have the added advantage of being highly scalable. Organizations can rely on rapid provisioning and deployment of additional WLAN nodes to match sudden workload spikes.

IT Staffing Constraints

Many companies, especially small- and medium-sized businesses, have insufficient in-house IT resources to manage robust wireless networks. Yet, all businesses must embrace mobility to remain competitive. Service providers can provide the solution you need with access to advanced technology, tools and expertise. If you don’t have sufficient in-house IT resources, you’re still able to leverage critical mobility capabilities. If you do have in-house IT staff, you can refocus their efforts on other projects.

Growing Operations

A major benefit of working with service providers is the ability to scale your WLAN solution as your business grows. When network demands increase, your managed WLAN solution can scale accordingly. The ability to scale is especially critical for organizations that can’t always predict demand, such as when internal staff and outside visitors require network resources for their own devices. Examples include educational institutions, health care facilities, hospitality companies, retail operations and any organization trying to manage unpredictable demand.

The last few years have seen the corporate work culture changing drastically. Employees no longer sit for hours in front of their desktops; mobile devices and laptops allow people to move freely and work from anywhere in the building. This dynamic work culture is perfect for enhancing teamwork and nurturing innovation and an enhanced WLAN ecosystem is an essential component of this new work environment

Taking Care Your Computer

The Central Processing Unit (CPU), the heart of your computer, is located on a single integrated circuit (IC) chip. The IC chip also contains the memory (the data that you have created or captured and stored) of your computer. Some technicians refer to the memory as the brain, but a brain thinks, reasons, and forms ideas, whereas memory, like a library of books, only gives you back what it has.

Most folks know about the IC chip, the most important (and most expensive) component of their computer. Those who do not know that usually learn it when a chip manufacturer (such as Intel, AMD, Nvidia, or other) reports that they will send a software patch to correct a vulnerability in chips they sold or placed in electronic devices, like your computer. Think of a technology vulnerability like a door left unlocked in your house. Someone unwanted might enter your house. A vulnerability in your IC chip provides an opportunity for someone to get access to your memory data, to steal it, mess it up, or lock it up until you pay them a ransom to get a code to release it.

But, remember that your computer has a heart, the CPU, which processes the patches of vulnerabilities. Find out who sends the patches to your computer and how. Microsoft supports your computer that contains a Microsoft Windows operation system. Apple supports your iPad or other Apple product. You may have a Linux operating system and need to get your patches from Redhat or other Linux supporter. Other types of microprocessors exist as well. Check your purchase data to learn about them. When you find the correct one, contact them and find out when they push the patches electronically to their product users. Probably your operating system support company sends a massive electronic push once per month, a smaller weekly push, and (in an emergency to correct a serious IC chip flaw), as soon as the patch exists.

You may leave your computer on all of the time. If you do, your operating system support company regularly sends the patches to your computer. Check your security history file to see which ones you have (you want to see current dates). Contact the sender if you want to know more about the patch. If you turn your computer off at the end of your day, pick one day each week in which you will leave it on to get the patches. Also, say a prayer for your CPU. As long as it has a heart, you have a computer.

Things You Should Consider Using Chatbot

The use of live chat for customer services has grown popular over the past several years, often replacing voice support services. Many companies now recognize the benefits it brings, such as

  • the ability to address customer needs with more clarity
  • increased time and cost efficiency
  • better customer satisfaction

However, with the growth of chat customer support came the creation of AI software that could take over the responsibilities of a human support agent-the chatbot.

For large companies that often handle hundreds if not thousands or even millions of customers in a day, a chatbot can save them a lot of time and allocation of resources. They don’t have to hire big teams of human customer support agents to handle every single customer that comes to them with an inquiry. Another big plus for businesses is that chatbots don’t get tired. They don’t need to work in shifts-they can work 24 hours a day, 7 days a week for as long as the company uses them.

But as much help as chatbots can be to a big brand, they can also be a huge detriment.

Artificial intelligence is still flawed, as is with anything man-made. Sometimes the AI becomes too good to the point that it appears they have grown sentient, or they can be entirely unable to help a customer in need, as was the case with Telstra, a telecommunication company based in Australia.

Several news sources such as the Sydney Morning Herald, the Daily Mail, and Yahoo! News have reported that many customers have become irate at the quality of Telstra’s customer support chatbot, Codi, which was launched last October. Since then, customers have been posting on social media about their discontent with Codi.

For starters, the chatbot has a lot of trouble processing simple requests, such as when a customer requests that they be handled by a human agent. Codi also had a tendency to repeat itself and is prone to system crashes. There is one memorable anecdote of a man named Paris who requested a human agent and instead was asked if he wanted data roaming. Apparently, Codi mistook his name for the French city.

While this is not the same for every chatbot being used by businesses, Codi is a reminder of the possible trouble that awaits them, no matter how good the algorithm is. These kinds of issues can be a serious factor in a customer’s satisfaction (or lack thereof) with a company, no matter how good their products or services are.

While AI has proven itself to be useful and full of potential, it is wiser to proceed with caution and not completely depend on it, especially when it comes to customer support. Yes, hiring human support teams can mean more expenses than a chatbot program, but while robots can automate the entire process and handle simple queries with more efficiency, they still cannot deal with problems that require a more human touch.

Bad Factors About Shadow IT

Shadow IT is the term used for personal technologies (BYOD), applications, and software or services supported by a third-party service provider, instead of an organization’s IT provider or technology department.

Over the past several years, Social, Mobile, Analytics and Cloud (SMAC) technologies have been core drivers of innovation (and disruption). Mobile and cloud services have given end-users the ability to access data and perform their work roles from nearly any location. As a result, businesses’ applications have moved from behind the safety of the company firewall to public Software-as-a-Service (SaaS) solutions for everything from accounting to human resources.

These technology trends have also resulted in the “consumerization” of IT, where end-users have come to expect a fast, easy to use, mobile first experience. These expectations can cause with frustration with legacy technologies that may not work as well for employees on the go.

End users gravitate toward the simplest solution. Why go and find a work-related device when your cellphone or tablet is sitting on the desk? Thanks to the Apple’s App Store and Google’s Play Store, employees have access to literally thousands of applications that they can quickly install and use to carry out their job functions, all outside of the network perimeter. So why is this an issue?

THE RISKS OF SHADOW IT

There are several issues at hand with Shadow IT. Users choosing their own applications can open companies up to security issues, take them out of compliance with legal guidelines, and negatively affect other users in their business without meaning to. Here are some of the ways Shadow IT can impact your business:

Security – Unsupported hardware and software are not subject to the same security measures as supported technologies. Without the ability to monitor and control application use, software and apps that incorporate business data and integrate with existing business applications are at risk of cyber-attacks and malware infections. This leads to lost time, lost productivity, lost revenue, and lost reputation.

Compliance – The governance and compliance risks from Shadow IT are extremely serious as sensitive data can easily be uploaded or shared. There are no processes to ensure confidentiality of data or access policies if an employee is storing corporate data in their personal DropBox or EverNote account. Breaches resulting from failing to meet compliance guidelines can lead to significant fines.

Workflows and Processes – Technologies that operate without an IT department’s knowledge can negatively affect the user experience of other employees by impacting bandwidth and creating situations in which network or software application protocols conflict. Additionally, IT Support teams may not be ready with answers or a resolution when end users present issues with unsupported tools. This slows down workers and creates additional strain on IT.

REDUCING RISK AND MAXIMIZING BENEFITS

For all the risks Shadow IT presents, it also carries the potential for rewards. New applications can revolutionize processes and allow employees to work smarter and more efficiently. This requires a careful balance between management and flexibility.

Most end users do not equate using certain applications or devices with extreme consequences. This is where IT needs to be flexible and communicate well. Instead of telling end users they can only use one system for work, clearly outline what type of data is okay to work on in unsupported applications and which data should remain secure in your supported network. Make sure that you identify allowable uses in your Acceptable Use Policy.

The time has come to move past the denial stage of Shadow IT and communication is key. Educating end users and providing clear, concise, information usage guidelines can help you develop enforceable boundaries. Take the time to understand the processes and needs of employees. Research and employ solutions that address those needs, both current an

All About Smart Home Device You Should Know

Smart Home devices are still a relatively new form of tech, but the market is now being flooded as the demand for Smart Home products is increasing at an exponential rate. While many such products are innovative and of high quality, many are lagging behind their competitors. While the actual “smart” device may be well designed and manufactured, the accompanying web or mobile apps are often severely lacking in several key areas. This negatively impacts the end-user experience and can be the deciding factor between a product’s success or failure.

Smart Home devices range from light switches, thermostats, security systems and even fully functioning robots. Smart technology is being implemented pretty much everywhere in the home right now, and this trend shows no sign of slowing. While the diversity of Smart Home products varies quite considerably, a key factor in its overall success must be “usability”. In a highly-competitive market place, any product that is not intuitive to use, the customer will simply switch to a competitor’s product… fact!

Traditional usability testing will be isolated to a specific web app or mobile app. However, with smart home devices, usability testing must encompass the entire product, i.e. the device itself and its accompanying apps. For smart home devices that have been usability tested to a high level, this will result in the user having a positive experience while using the product.

A good QA company will evaluate a smart home device and its associated web or mobile apps along with any supporting documentation. From there, appropriate test approaches and methodologies can be defined and documented into a formal test plan. An optional suite of test cases will then often be designed. Many usability issues are often seen during the on boarding process. As this is the area that is used to typically set-up a new smart home device, it is of paramount importance that the user has a positive experience here.

By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting help/documentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmware/software updates, usability testing can also be highly effective after the product’s initial launch.

The Advantage of Artificial Intelligence

One of the most misunderstood terms in technology is artificial intelligence. There have been several arguments of how this could result into a very disturbing concept for the human race. However, without knowing, the cognitive system is already in use and even appreciated by all who fear its effect. Some argue that it will cause several distortion especially unemployment. However, artificial intelligence are managed, maintained and even coded by humans. This is an employment means, instead of unemployment.

What this simply means is that artificial intelligence can help to improve human life and reduce stress. Here are the benefits of artificial intelligence.

Insight in Marketing and Business

Data is probably the most important raw material for the transformation of an economy to a digital economy. However, this raw data are hovering in the air untapped, unprocessed, and useless. It can be deployed for data mining, and processing of big data in a few minutes to provide information on business insights.

Fraud Detection

One of the movies that displayed to a high extent what Artificial Intelligence can really do is the 2012 BattleShip. Artificial intelligence can be deployed in the detection of fraud by data analysis of several fraudulent behaviors. The system can trace out links and possible direction, which a fraud is most likely to take through the application of artificial intelligence, which involves Data analysis of previous record deployed in a cognitive system to track, trace, and even be totally be aware of possible fraudulent action before they occur.

Speedy Input and Management of New Information

Over the years, companies are constantly seeking ways to manage date, speedily input them and also recover them when needed. This has go through different series of improvement from introduction of filing to several other storage methods. However, data can be imputed at a faster rate and also be fast in recovery, and arranging every single file accordingly without time wastage by the use of artificial intelligence.

Big Data Analysis

For every company, organization and even the government, decision-making is a very vital role to play. A single error could cost a lot or possible bring the organization to a ruin. There are possible millions of data that need to be analyzed to make sure that every single aspect have been viewed before decisions are taken. Big data analysis helps to extract, analyze and compress raw information to assist in decision-making.

Automated Systems

Since the evolution of the industrial sector, the improvement of technology has always recognized and work along side automated systems to improve works. Introductions of artificial intelligence in hotel bookings, tractors and factory machine are all speedily becoming automated with a lot of advantages as to minimizing waste, decreasing errors and improving production.

As business, begin to plan their improvement and growth; it has become paramount to introduce different measure that will assist in achieving this goal. Artificial intelligence has come to play that very pressing role that can transform the face of a business, a government and even an entire economy from just a regular way of getting things done to a more sophisticated means.